Effective Date: March 5, 2026

At Index Apparel, we strive to deliver your orders quickly and safely.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays may be processed the next business day.

Shipping Time

Estimated delivery times:

• Domestic orders: 5–10 business days

• Delivery times may vary depending on your location and courier service.

Shipping Charges

Shipping fees are calculated during checkout based on the delivery location and order size.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Weather conditions

• Courier delays

• High order volume

Index Apparel is not responsible for delays caused by third-party shipping carriers.

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.